How to renew a license

This guide applies to licenses that have an expiry date. When a license expires, the licensed software will cease to work. A renewed license should be obtained before the license expires to avoid any interruption in usage.

Confirm Renewed Entitlement

First follow these steps to confirm that your renewed entitlement has been deployed. DeltaXML will deploy entitlements on FNOC when they are purchased.

  1. Log on to the FNOC portal. See How to use the FlexNet Operations portal.
  2. Once logged in, you will start on the List Entitlements page where you can find your renewed entitlement.
  3. A renewed entitlement is shown by a curved arrow icon and a text link below the Activation ID that says "Show upgrades".
  4. Click on "Show upgrades" to see both the original entitlement and the renewed entitlement. You can confirm the quantities and expiry dates here.

Renew a license

Follow these steps to renew a license.

  1. Log on to the FNOC portal. See How to use the FlexNet Operations portal.
  2. Select License Support > List Licenses.
  3. On the List Licenses page locate the desired expiring license from its expiry date.
  4. Select the check box of the license fulfilment line that you want to renew.
  5. Select the Action > Renew dropdown menu item.
  6. This takes you to a Renew Fulfilment page which will list the details of the renewed license that will be generated.
  7. You can optionally press the Verify button at the bottom of the page to verify the license is valid.
    If there is a problem at this point please email DeltaXML Support for assistance.

  8. Now press the Generate renew license button to generate the renewed license.

  9. The license is generated and a summary page is shown.
  10. Press the Complete button to return to the List Licenses page.
  11. The new license expiry date is shown on the rightmost column.
  12. To download the license file first select the license line check box.
  13. With a single checkbox checked, select the View > Save To File dropdown menu item.
  14. This will download the renewed license file. Now you can proceed to How to configure Server and Named User licensing.
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